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How to be in more than one place at the same time

When I first joined the conferencing team at the University of Leeds in 2009 there were two social platforms that we knew we had to be a part of if we wanted to communicate with our customers online. The social space has been shaken up over…
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Sentenced to Email Servitude

“Thou shalt reply to every email” isn’t really the commandment most of us think it is. How many times have you sent an email to someone only to receive a reply saying “thanks”. If you’re a polite and well-brought-up Yorkshire lad…

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