This week we found time to sit down with Kelly Allen, Manager of Cloth Hall Court! Kelly has been working at Cloth Hall Court for 5 years, and she joined the MEETinLEEDS Team at the start of 2020.
What excites you about the future of the events industry?
I am looking forward to welcoming the return of conferencing and events. They might look quite different to what we once knew, but it’s still lovely seeing people connect and network both in person and virtually. I have definitely missed feeling the buzz of an event!
What do you think will be the most important skills in the future of the events industry?
I think being able to adapt to any situation and to think outside of the box will continue to be important in the years to come. There’s less of a set template for events now, but where there’s technology and a good team there is always a way to make an event happen.
What skills have you gained in the last year that you think will help you moving forward in events?
As well as being able to adapt to any situation, I have continued to learn the importance of dedicating time to our clients and the planning required for their events. If the last 18 months have taught us anything it is how important communication is. We need to understand the needs and requirements for our customers, not just from an operational point of view but also an individual one. While we have all been working remotely I think that business relationships have become more personal, and I believe this will stay the same moving forward.
What would be your dream event to work on?
I used to think that an event always had to be bigger and better, but now I really appreciate what we have. Events are crucial to allow people to connect, and it continues to be a pleasure to see delegates meet face-to-face, while also recognising the immense benefits of technology.