MEETinLEEDS has achieved Customer Service Excellence ®, a government standard that recognises an organisation’s commitment to putting customers first. The Customer Service Excellence ® standard challenges organisations to examine their service in relation to 57 criteria that have been shown to influence customer satisfaction. We achieved a significantly positive result, receiving ‘Compliance plus’ for eight standard criteria across all assessed services, the most criteria that any first time participating organisation has ever received.
MEETinLEEDS is the brand name of the conference, meeting, training, and events facilities of the University of Leeds.
The University offers a wide range of conference facilities: from a simple day meeting to a fully-managed residential conference, and all close to the heart of Leeds. Contact us on 0113 343 6100.
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